SHIPPING, DELIVERY & RETURNS – Pooch Threads

SHIPPING & DELIVERY

We are currently shipping to the US ONLY.  The turn around for most products is 2-3 weeks.  However some products may take up to 4 weeks depending on demand and inventory.  Please take into account shipping times when ordering.  If an item is needed for a specific time or occasion, please order at least a month in advance. *Please note that items ordered together may not be shipped together(depending on inventory) you may or may not receive all of your items in the same shipment or on the same day. 

RETURNS

Refunds will be granted if an item does not arrive within (4) weeks. You may return unused, unopened items within 15 days of delivery for a full refund.  You should expect to receive your refund within four weeks of us receiving your returned items.  However,  in many cases you will receive a refund more quickly.  We will notify you via email of your refund once we've received and processed the returned item.  

Thank you for shopping at PoochThreads!!